Each product is custom made to order using the highest quality materials and therefore production time on all orders is 3-4 working days. Shipping time for all orders is approximately 5-7 working days.
We have production partners in every major region which means that your product will be printed and shipped locally using a domestic courier. Some of the couriers we work with include FedEx, UPS, Australia Post, Royal Mail and DHL.
Please note that during busy periods (e.g. Valentines Day, Mother's Day, Father's Day, Christmas etc) these shipping times may be extended further due to high demand, so please place your order as early as possible to ensure it arrives on time.
You will receive a confirmation email with a tracking link so that you can follow your order all the way to your home. Please allow 5-7 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.
If you have any further questions please contact our customer care team on firstname.lastname@example.org and a friendly member of the team will get back to you as soon as possible.